Customer Care is our commitment to ensure that all our customers receive a
positive product experience from installation to usability and performance.
Our support services are staffed by highly qualified technical support team
ready to solve your installation, usage, and maintenance issues. We design
our software to minimize the need for technical support but free technical
support is a warranty card that should keep you confident.
You can be sure that X13-VSA/X13-VSA PRO or X13-VSA PRO Cobra will work flawlessly in every
situation. This is due to the extensive testing that takes place before any
new version is approved for release into the market place. Each developer
performs unit testing using test suites constructed specifically for the
X13-VSA applications. In addition, each customer registered software is
then tested over and over by our quality assurance team before it is
delivered to our clients.
For information about X13-VSA/X13-VSA Pro or X13-VSA PRO
Cobra, please contact
us by electronic mail. Telephone support is only available for registered
users or if you already own X13-VSA products and have technical questions or
require additional assistance.